Mortgage Complaints in Utah
Utah consumers have filed 2,787 complaints about mortgage with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 2,787 mortgage complaints from Utah.
- Wells Fargo & Company has the most complaints (258).
- Most common issue: Trouble during payment process.
2,787 Total mortgage complaints
30 Companies involved
16 Distinct issues
Top Companies for Mortgage in Utah
| Company | Complaints | % of Total |
|---|---|---|
| Wells Fargo & Company | 258 | 9.3% |
| Bank of America, National Association | 245 | 8.8% |
| Ocwen Financial Corporation | 173 | 6.2% |
| Nationstar Mortgage LLC | 125 | 4.5% |
| JPMorgan Chase & Co. | 106 | 3.8% |
| Shellpoint Partners, LLC | 106 | 3.8% |
| Mr. Cooper Group Inc. | 97 | 3.5% |
| Freedom Mortgage Company | 84 | 3.0% |
| Ditech Financial LLC | 83 | 3.0% |
| Specialized Loan Servicing Holdings LLC | 75 | 2.7% |
| Select Portfolio Servicing, Inc. | 67 | 2.4% |
| U.S. Bancorp | 66 | 2.4% |
| LoanCare, LLC | 63 | 2.3% |
| Pennymac Loan Services, LLC. | 58 | 2.1% |
| Rocket Mortgage, LLC | 49 | 1.8% |
| United Shore Financial Services, LLC | 47 | 1.7% |
| Carrington Mortgage Services, LLC | 41 | 1.5% |
| Citibank, N.A. | 36 | 1.3% |
| PNC Bank N.A. | 35 | 1.3% |
| Caliber Home Loans, Inc. | 32 | 1.1% |
Common Issues
How Companies Respond
Breakdown of how companies respond to mortgage complaints from Utah.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 2,491 | 89.4% |
| Closed with non-monetary relief | 126 | 4.5% |
| Closed with monetary relief | 86 | 3.1% |
| Closed without relief | 43 | 1.5% |
| Closed | 25 | 0.9% |
| In progress | 7 | 0.3% |
| Untimely response | 5 | 0.2% |
| Closed with relief | 4 | 0.1% |
Frequently Asked Questions
-
How many Mortgage complaints have been filed in Utah?
2,787 complaints about mortgage have been filed from Utah.
-
Which company gets the most mortgage complaints in Utah?
Wells Fargo & Company leads with 258 mortgage complaints in Utah.
-
What is the most common issue with mortgage in Utah?
The most frequently reported issue is Trouble during payment process with 845 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.