Vehicle loan or lease Complaints in Virginia
Virginia consumers have filed 2,637 complaints about vehicle loan or lease with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 2,637 vehicle loan or lease complaints from Virginia.
- Ally Financial Inc. has the most complaints (181).
- Most common issue: Managing the loan or lease.
2,637 Total vehicle loan or lease complaints
30 Companies involved
12 Distinct issues
Top Companies for Vehicle loan or lease in Virginia
| Company | Complaints | % of Total |
|---|---|---|
| Ally Financial Inc. | 181 | 6.9% |
| Capital One Financial Corporation | 137 | 5.2% |
| Hyundai Capital America | 128 | 4.9% |
| Credit Acceptance Corporation | 125 | 4.7% |
| Westlake Services, LLC | 123 | 4.7% |
| Toyota Motor Credit Corporation | 119 | 4.5% |
| Santander Consumer USA Holdings Inc. | 108 | 4.1% |
| Santander Holdings USA, Inc. | 107 | 4.1% |
| Navy Federal Credit Union | 104 | 3.9% |
| Bridgecrest Acceptance Corporation | 99 | 3.8% |
| American Honda Finance Corp. | 87 | 3.3% |
| Wells Fargo & Company | 74 | 2.8% |
| JPMorgan Chase & Co. | 68 | 2.6% |
| Exeter Finance, LLC. | 67 | 2.5% |
| Nissan Motor Acceptance Company LLC | 67 | 2.5% |
| Truist Financial Corporation | 66 | 2.5% |
| General Motors Financial Company, Inc. | 65 | 2.5% |
| American Credit Acceptance, LLC | 44 | 1.7% |
| CarMax, Inc. | 35 | 1.3% |
| Pentagon Federal Credit Union | 35 | 1.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to vehicle loan or lease complaints from Virginia.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 2,339 | 88.7% |
| Closed with non-monetary relief | 156 | 5.9% |
| Closed with monetary relief | 104 | 3.9% |
| In progress | 26 | 1% |
| Untimely response | 12 | 0.5% |
Frequently Asked Questions
-
How many Vehicle loan or lease complaints have been filed in Virginia?
2,637 complaints about vehicle loan or lease have been filed from Virginia.
-
Which company gets the most vehicle loan or lease complaints in Virginia?
Ally Financial Inc. leads with 181 vehicle loan or lease complaints in Virginia.
-
What is the most common issue with vehicle loan or lease in Virginia?
The most frequently reported issue is Managing the loan or lease with 885 complaints.
Legal Disclaimer: FreeNetLaw provides general legal information, not legal advice.
The information on this site is not a substitute for consultation with a licensed attorney.
Laws vary by jurisdiction and change frequently. Always verify information with official sources and
consult a qualified attorney for advice about your specific situation.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.