Credit card Complaints in District of Columbia
District of Columbia consumers have filed 1,697 complaints about credit card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 1,697 credit card complaints from District of Columbia.
- Citibank, N.A. has the most complaints (231).
- Most common issue: Problem with a purchase shown on your statement.
1,697 Total credit card complaints
30 Companies involved
20 Distinct issues
Top Companies for Credit card in District of Columbia
| Company | Complaints | % of Total |
|---|---|---|
| Citibank, N.A. | 231 | 13.6% |
| Capital One Financial Corporation | 219 | 12.9% |
| JPMorgan Chase & Co. | 202 | 11.9% |
| Bank of America, National Association | 142 | 8.4% |
| American Express Company | 137 | 8.1% |
| Synchrony Financial | 106 | 6.2% |
| Barclays Bank Delaware | 70 | 4.1% |
| Wells Fargo & Company | 55 | 3.2% |
| Discover Bank | 54 | 3.2% |
| Navy Federal Credit Union | 48 | 2.8% |
| Equifax, Inc. | 44 | 2.6% |
| TransUnion Intermediate Holdings, Inc. | 44 | 2.6% |
| U.S. Bancorp | 43 | 2.5% |
| Experian Information Solutions Inc. | 37 | 2.2% |
| Goldman Sachs Bank USA | 36 | 2.1% |
| Bread Financial Holdings, Inc. | 28 | 1.6% |
| TD Bank US Holding Company | 23 | 1.4% |
| CLGF Holdco 1, LLC | 15 | 0.9% |
| PNC Bank N.A. | 12 | 0.7% |
| Synovus Bank | 11 | 0.6% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit card complaints from District of Columbia.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,088 | 64.1% |
| Closed with monetary relief | 292 | 17.2% |
| Closed with non-monetary relief | 254 | 15% |
| Closed without relief | 26 | 1.5% |
| In progress | 16 | 0.9% |
| Closed with relief | 15 | 0.9% |
| Closed | 5 | 0.3% |
| Untimely response | 1 | 0.1% |
Frequently Asked Questions
-
How many Credit card complaints have been filed in District of Columbia?
1,697 complaints about credit card have been filed from District of Columbia.
-
Which company gets the most credit card complaints in District of Columbia?
Citibank, N.A. leads with 231 credit card complaints in District of Columbia.
-
What is the most common issue with credit card in District of Columbia?
The most frequently reported issue is Problem with a purchase shown on your statement with 238 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.