Debt collection Complaints in District of Columbia
District of Columbia consumers have filed 3,378 complaints about debt collection with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 3,378 debt collection complaints from District of Columbia.
- TransUnion Intermediate Holdings, Inc. has the most complaints (152).
- Most common issue: Attempts to collect debt not owed.
3,378 Total debt collection complaints
30 Companies involved
11 Distinct issues
Top Companies for Debt collection in District of Columbia
| Company | Complaints | % of Total |
|---|---|---|
| TransUnion Intermediate Holdings, Inc. | 152 | 4.5% |
| Equifax, Inc. | 139 | 4.1% |
| Experian Information Solutions Inc. | 139 | 4.1% |
| Transworld Systems Inc. | 118 | 3.5% |
| Fair Collections & Outsourcing, Inc. | 97 | 2.9% |
| CL Holdings LLC | 93 | 2.8% |
| Resurgent Capital Services L.P. | 85 | 2.5% |
| Encore Capital Group Inc. | 77 | 2.3% |
| Portfolio Recovery Associates, LLC | 67 | 2.0% |
| I.C. System, Inc. | 60 | 1.8% |
| Capital One Financial Corporation | 53 | 1.6% |
| National Credit Systems,Inc. | 47 | 1.4% |
| Southwest Credit Systems, L.P. | 44 | 1.3% |
| Citibank, N.A. | 42 | 1.2% |
| Navient Solutions, LLC. | 41 | 1.2% |
| HW Holding, Inc | 39 | 1.2% |
| Navy Federal Credit Union | 38 | 1.1% |
| Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis | 34 | 1.0% |
| Bank of America, National Association | 33 | 1.0% |
| Aargon Agency, Inc. | 32 | 0.9% |
Common Issues
How Companies Respond
Breakdown of how companies respond to debt collection complaints from District of Columbia.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 2,746 | 81.3% |
| Closed with non-monetary relief | 510 | 15.1% |
| Closed | 49 | 1.5% |
| Untimely response | 30 | 0.9% |
| Closed with monetary relief | 23 | 0.7% |
| In progress | 20 | 0.6% |
Frequently Asked Questions
-
How many Debt collection complaints have been filed in District of Columbia?
3,378 complaints about debt collection have been filed from District of Columbia.
-
Which company gets the most debt collection complaints in District of Columbia?
TransUnion Intermediate Holdings, Inc. leads with 152 debt collection complaints in District of Columbia.
-
What is the most common issue with debt collection in District of Columbia?
The most frequently reported issue is Attempts to collect debt not owed with 1,174 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.