Credit card Complaints in Hawaii
Hawaii consumers have filed 1,010 complaints about credit card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 1,010 credit card complaints from Hawaii.
- Citibank, N.A. has the most complaints (170).
- Most common issue: Problem with a purchase shown on your statement.
1,010 Total credit card complaints
30 Companies involved
20 Distinct issues
Top Companies for Credit card in Hawaii
| Company | Complaints | % of Total |
|---|---|---|
| Citibank, N.A. | 170 | 16.8% |
| Capital One Financial Corporation | 121 | 12.0% |
| JPMorgan Chase & Co. | 107 | 10.6% |
| Barclays Bank Delaware | 95 | 9.4% |
| Bank of America, National Association | 90 | 8.9% |
| American Express Company | 76 | 7.5% |
| Synchrony Financial | 57 | 5.6% |
| Bread Financial Holdings, Inc. | 31 | 3.1% |
| Discover Bank | 24 | 2.4% |
| Goldman Sachs Bank USA | 24 | 2.4% |
| Wells Fargo & Company | 23 | 2.3% |
| U.S. Bancorp | 21 | 2.1% |
| First Hawaiian, Inc. | 16 | 1.6% |
| Navy Federal Credit Union | 15 | 1.5% |
| TD Bank US Holding Company | 14 | 1.4% |
| United Services Automobile Association | 12 | 1.2% |
| Army and Air Force Exchange Service | 10 | 1.0% |
| CLGF Holdco 1, LLC | 7 | 0.7% |
| Experian Information Solutions Inc. | 7 | 0.7% |
| Paypal Holdings, Inc | 6 | 0.6% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit card complaints from Hawaii.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 644 | 63.8% |
| Closed with monetary relief | 200 | 19.8% |
| Closed with non-monetary relief | 125 | 12.4% |
| Closed without relief | 20 | 2% |
| In progress | 12 | 1.2% |
| Closed with relief | 9 | 0.9% |
Frequently Asked Questions
-
How many Credit card complaints have been filed in Hawaii?
1,010 complaints about credit card have been filed from Hawaii.
-
Which company gets the most credit card complaints in Hawaii?
Citibank, N.A. leads with 170 credit card complaints in Hawaii.
-
What is the most common issue with credit card in Hawaii?
The most frequently reported issue is Problem with a purchase shown on your statement with 195 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.