Student loan Complaints in Hawaii
Hawaii consumers have filed 390 complaints about student loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 390 student loan complaints from Hawaii.
- Navient Solutions, LLC. has the most complaints (103).
- Most common issue: Dealing with your lender or servicer.
390 Total student loan complaints
30 Companies involved
12 Distinct issues
Top Companies for Student loan in Hawaii
| Company | Complaints | % of Total |
|---|---|---|
| Navient Solutions, LLC. | 103 | 26.4% |
| Mohela | 69 | 17.7% |
| Nelnet, Inc. | 56 | 14.4% |
| Aes/pheaa | 45 | 11.5% |
| EdFinancial Services | 26 | 6.7% |
| Maximus Federal Services, Inc. | 19 | 4.9% |
| Slm Corporation | 11 | 2.8% |
| Citibank, N.A. | 4 | 1.0% |
| Campus Student Funding, LLC | 4 | 1.0% |
| Central Research Inc | 4 | 1.0% |
| Discover Bank | 4 | 1.0% |
| JPMorgan Chase & Co. | 4 | 1.0% |
| Servicer under contract with Federal Student Aid | 4 | 1.0% |
| Wells Fargo & Company | 4 | 1.0% |
| Heartland Payment Systems Inc. | 3 | 0.8% |
| Ascendium Education Group | 2 | 0.5% |
| Expert Global Solutions, Inc. | 2 | 0.5% |
| Goal Structured Solutions, LLC | 2 | 0.5% |
| Transworld Systems Inc. | 2 | 0.5% |
| ACS Education Services | 1 | 0.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to student loan complaints from Hawaii.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 347 | 89% |
| Closed with non-monetary relief | 17 | 4.4% |
| Untimely response | 16 | 4.1% |
| Closed with monetary relief | 6 | 1.5% |
| Closed without relief | 2 | 0.5% |
| In progress | 2 | 0.5% |
Frequently Asked Questions
-
How many Student loan complaints have been filed in Hawaii?
390 complaints about student loan have been filed from Hawaii.
-
Which company gets the most student loan complaints in Hawaii?
Navient Solutions, LLC. leads with 103 student loan complaints in Hawaii.
-
What is the most common issue with student loan in Hawaii?
The most frequently reported issue is Dealing with your lender or servicer with 213 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.