Student loan Complaints in Michigan
Michigan consumers have filed 3,916 complaints about student loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 3,916 student loan complaints from Michigan.
- Navient Solutions, LLC. has the most complaints (1,006).
- Most common issue: Dealing with your lender or servicer.
3,916 Total student loan complaints
30 Companies involved
16 Distinct issues
Top Companies for Student loan in Michigan
| Company | Complaints | % of Total |
|---|---|---|
| Navient Solutions, LLC. | 1,006 | 25.7% |
| Mohela | 651 | 16.6% |
| Nelnet, Inc. | 564 | 14.4% |
| Aes/pheaa | 386 | 9.9% |
| Maximus Federal Services, Inc. | 201 | 5.1% |
| EdFinancial Services | 172 | 4.4% |
| Slm Corporation | 105 | 2.7% |
| Servicer under contract with Federal Student Aid | 81 | 2.1% |
| Discover Bank | 63 | 1.6% |
| Wells Fargo & Company | 60 | 1.5% |
| Transworld Systems Inc. | 58 | 1.5% |
| Genesis Lending | 46 | 1.2% |
| JPMorgan Chase & Co. | 46 | 1.2% |
| Great Lakes | 45 | 1.1% |
| Keycorp | 30 | 0.8% |
| Central Research Inc | 23 | 0.6% |
| Citibank, N.A. | 20 | 0.5% |
| Heartland Payment Systems Inc. | 19 | 0.5% |
| ACS Education Services | 18 | 0.5% |
| First Associates Loan Servicing LLC | 17 | 0.4% |
Common Issues
How Companies Respond
Breakdown of how companies respond to student loan complaints from Michigan.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 3,368 | 86% |
| Closed with non-monetary relief | 221 | 5.6% |
| Untimely response | 193 | 4.9% |
| Closed with monetary relief | 70 | 1.8% |
| In progress | 34 | 0.9% |
| Closed without relief | 23 | 0.6% |
| Closed | 6 | 0.2% |
| Closed with relief | 1 | 0% |
Frequently Asked Questions
-
How many Student loan complaints have been filed in Michigan?
3,916 complaints about student loan have been filed from Michigan.
-
Which company gets the most student loan complaints in Michigan?
Navient Solutions, LLC. leads with 1,006 student loan complaints in Michigan.
-
What is the most common issue with student loan in Michigan?
The most frequently reported issue is Dealing with your lender or servicer with 1,908 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.