Prepaid card Complaints in New Mexico
New Mexico consumers have filed 74 complaints about prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 74 prepaid card complaints from New Mexico.
- Comerica has the most complaints (23).
- Most common issue: Trouble using the card.
74 Total prepaid card complaints
20 Companies involved
9 Distinct issues
Top Companies for Prepaid card in New Mexico
| Company | Complaints | % of Total |
|---|---|---|
| Comerica | 23 | 31.1% |
| American Express Company | 13 | 17.6% |
| Block, Inc. | 6 | 8.1% |
| Incomm Holdings Inc. | 5 | 6.8% |
| Netspend Corporation | 5 | 6.8% |
| Conduent Incorporated | 3 | 4.1% |
| ADP Inc. | 2 | 2.7% |
| Citibank, N.A. | 2 | 2.7% |
| Empowerment Ventures, LLC | 2 | 2.7% |
| Fiserv Finxact Core | 2 | 2.7% |
| Paypal Holdings, Inc | 2 | 2.7% |
| Affirm Holdings, Inc | 1 | 1.4% |
| Blackhawk Network Holdings Inc. | 1 | 1.4% |
| Chime Financial Inc | 1 | 1.4% |
| Discover Bank | 1 | 1.4% |
| Navy Federal Credit Union | 1 | 1.4% |
| Plastyc, Inc. | 1 | 1.4% |
| Sezzle Inc. | 1 | 1.4% |
| U.S. Bancorp | 1 | 1.4% |
| Wells Fargo & Company | 1 | 1.4% |
Common Issues
How Companies Respond
Breakdown of how companies respond to prepaid card complaints from New Mexico.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 45 | 60.8% |
| Closed with monetary relief | 17 | 23% |
| Closed with non-monetary relief | 9 | 12.2% |
| In progress | 2 | 2.7% |
| Untimely response | 1 | 1.4% |
Frequently Asked Questions
-
How many Prepaid card complaints have been filed in New Mexico?
74 complaints about prepaid card have been filed from New Mexico.
-
Which company gets the most prepaid card complaints in New Mexico?
Comerica leads with 23 prepaid card complaints in New Mexico.
-
What is the most common issue with prepaid card in New Mexico?
The most frequently reported issue is Trouble using the card with 29 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.