Mortgage Complaints in South Carolina
South Carolina consumers have filed 5,942 complaints about mortgage with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 5,942 mortgage complaints from South Carolina.
- Wells Fargo & Company has the most complaints (619).
- Most common issue: Trouble during payment process.
5,942 Total mortgage complaints
30 Companies involved
17 Distinct issues
Top Companies for Mortgage in South Carolina
| Company | Complaints | % of Total |
|---|---|---|
| Wells Fargo & Company | 619 | 10.4% |
| Bank of America, National Association | 469 | 7.9% |
| Ocwen Financial Corporation | 427 | 7.2% |
| Ditech Financial LLC | 256 | 4.3% |
| JPMorgan Chase & Co. | 231 | 3.9% |
| Shellpoint Partners, LLC | 209 | 3.5% |
| Mr. Cooper Group Inc. | 203 | 3.4% |
| Nationstar Mortgage LLC | 177 | 3.0% |
| Freedom Mortgage Company | 168 | 2.8% |
| Select Portfolio Servicing, Inc. | 141 | 2.4% |
| Citibank, N.A. | 119 | 2.0% |
| LoanCare, LLC | 118 | 2.0% |
| Rocket Mortgage, LLC | 116 | 2.0% |
| Truist Financial Corporation | 94 | 1.6% |
| Carrington Mortgage Services, LLC | 90 | 1.5% |
| Pennymac Loan Services, LLC. | 86 | 1.4% |
| Specialized Loan Servicing Holdings LLC | 86 | 1.4% |
| HSBC North America Holdings Inc. | 75 | 1.3% |
| PNC Bank N.A. | 71 | 1.2% |
| U.S. Bancorp | 65 | 1.1% |
Common Issues
How Companies Respond
Breakdown of how companies respond to mortgage complaints from South Carolina.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 5,340 | 89.9% |
| Closed with non-monetary relief | 237 | 4% |
| Closed with monetary relief | 166 | 2.8% |
| Closed without relief | 92 | 1.5% |
| Closed | 57 | 1% |
| In progress | 23 | 0.4% |
| Untimely response | 20 | 0.3% |
| Closed with relief | 7 | 0.1% |
Frequently Asked Questions
-
How many Mortgage complaints have been filed in South Carolina?
5,942 complaints about mortgage have been filed from South Carolina.
-
Which company gets the most mortgage complaints in South Carolina?
Wells Fargo & Company leads with 619 mortgage complaints in South Carolina.
-
What is the most common issue with mortgage in South Carolina?
The most frequently reported issue is Trouble during payment process with 1,771 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.