Credit reporting, credit repair services, or other personal consumer reports Complaints in Virginia
Virginia consumers have filed 46,062 complaints about credit reporting, credit repair services, or other personal consumer reports with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 46,062 credit reporting, credit repair services, or other personal consumer reports complaints from Virginia.
- Equifax, Inc. has the most complaints (14,831).
- Most common issue: Incorrect information on your report.
Top Companies for Credit reporting, credit repair services, or other personal consumer reports in Virginia
| Company | Complaints | % of Total |
|---|---|---|
| Equifax, Inc. | 14,831 | 32.2% |
| TransUnion Intermediate Holdings, Inc. | 12,613 | 27.4% |
| Experian Information Solutions Inc. | 11,933 | 25.9% |
| Capital One Financial Corporation | 522 | 1.1% |
| Lexisnexis | 267 | 0.6% |
| Synchrony Financial | 224 | 0.5% |
| Citibank, N.A. | 215 | 0.5% |
| JPMorgan Chase & Co. | 205 | 0.4% |
| Wells Fargo & Company | 189 | 0.4% |
| Bank of America, National Association | 170 | 0.4% |
| Navy Federal Credit Union | 160 | 0.3% |
| Bread Financial Holdings, Inc. | 148 | 0.3% |
| R & B Corporation of Virginia | 111 | 0.2% |
| Discover Bank | 101 | 0.2% |
| Ally Financial Inc. | 97 | 0.2% |
| Nelnet, Inc. | 96 | 0.2% |
| Portfolio Recovery Associates, LLC | 92 | 0.2% |
| Navient Solutions, LLC. | 89 | 0.2% |
| Barclays Bank Delaware | 84 | 0.2% |
| American Express Company | 83 | 0.2% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit reporting, credit repair services, or other personal consumer reports complaints from Virginia.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 31,913 | 69.3% |
| Closed with non-monetary relief | 14,022 | 30.4% |
| Closed with monetary relief | 84 | 0.2% |
| Untimely response | 43 | 0.1% |
Frequently Asked Questions
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How many Credit reporting, credit repair services, or other personal consumer reports complaints have been filed in Virginia?
46,062 complaints about credit reporting, credit repair services, or other personal consumer reports have been filed from Virginia.
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Which company gets the most credit reporting, credit repair services, or other personal consumer reports complaints in Virginia?
Equifax, Inc. leads with 14,831 credit reporting, credit repair services, or other personal consumer reports complaints in Virginia.
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What is the most common issue with credit reporting, credit repair services, or other personal consumer reports in Virginia?
The most frequently reported issue is Incorrect information on your report with 18,133 complaints.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.