Key Takeaways

  • 487 money transfer, virtual currency, or money service complaints from West Virginia.
  • Block, Inc. has the most complaints (210).
  • Most common issue: Other transaction problem.
487 Total money transfer, virtual currency, or money service complaints
30 Companies involved
15 Distinct issues

Top Companies for Money transfer, virtual currency, or money service in West Virginia

Common Issues

Other transaction problem 159
Fraud or scam 121
Unauthorized transactions or other transaction problem 67
Managing, opening, or closing your mobile wallet account 29
Money was not available when promised 27
Trouble accessing funds in your mobile or digital wallet 25
Other service problem 14
Confusing or missing disclosures 10
Problem with customer service 10
Unexpected or other fees 7

How Companies Respond

Breakdown of how companies respond to money transfer, virtual currency, or money service complaints from West Virginia.

Response Count Percentage
Closed with explanation 434 89.1%
Closed with monetary relief 28 5.7%
Closed with non-monetary relief 20 4.1%
In progress 3 0.6%
Untimely response 2 0.4%

Frequently Asked Questions

  • How many Money transfer, virtual currency, or money service complaints have been filed in West Virginia?

    487 complaints about money transfer, virtual currency, or money service have been filed from West Virginia.

  • Which company gets the most money transfer, virtual currency, or money service complaints in West Virginia?

    Block, Inc. leads with 210 money transfer, virtual currency, or money service complaints in West Virginia.

  • What is the most common issue with money transfer, virtual currency, or money service in West Virginia?

    The most frequently reported issue is Other transaction problem with 159 complaints.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.