Student loan Complaints in Arkansas
Arkansas consumers have filed 696 complaints about student loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 696 student loan complaints from Arkansas.
- Navient Solutions, LLC. has the most complaints (181).
- Most common issue: Dealing with your lender or servicer.
696 Total student loan complaints
30 Companies involved
13 Distinct issues
Top Companies for Student loan in Arkansas
| Company | Complaints | % of Total |
|---|---|---|
| Navient Solutions, LLC. | 181 | 26.0% |
| Mohela | 122 | 17.5% |
| Aes/pheaa | 92 | 13.2% |
| Nelnet, Inc. | 87 | 12.5% |
| EdFinancial Services | 47 | 6.8% |
| Maximus Federal Services, Inc. | 34 | 4.9% |
| Slm Corporation | 18 | 2.6% |
| Servicer under contract with Federal Student Aid | 11 | 1.6% |
| Transworld Systems Inc. | 8 | 1.1% |
| Ameritech Financial | 6 | 0.9% |
| Great Lakes | 6 | 0.9% |
| Wells Fargo & Company | 6 | 0.9% |
| TransUnion Intermediate Holdings, Inc. | 5 | 0.7% |
| Ecmc Group, Inc. | 4 | 0.6% |
| Experian Information Solutions Inc. | 4 | 0.6% |
| ACS Education Services | 3 | 0.4% |
| Central Research Inc | 3 | 0.4% |
| Climb Credit Inc. | 3 | 0.4% |
| First Associates Loan Servicing LLC | 3 | 0.4% |
| JPMorgan Chase & Co. | 3 | 0.4% |
Common Issues
How Companies Respond
Breakdown of how companies respond to student loan complaints from Arkansas.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 589 | 84.6% |
| Closed with non-monetary relief | 47 | 6.8% |
| Untimely response | 38 | 5.5% |
| Closed with monetary relief | 10 | 1.4% |
| In progress | 6 | 0.9% |
| Closed without relief | 4 | 0.6% |
| Closed | 2 | 0.3% |
Frequently Asked Questions
-
How many Student loan complaints have been filed in Arkansas?
696 complaints about student loan have been filed from Arkansas.
-
Which company gets the most student loan complaints in Arkansas?
Navient Solutions, LLC. leads with 181 student loan complaints in Arkansas.
-
What is the most common issue with student loan in Arkansas?
The most frequently reported issue is Dealing with your lender or servicer with 341 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.