Checking or savings account Complaints in Illinois
Illinois consumers have filed 15,265 complaints about checking or savings account with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 15,265 checking or savings account complaints from Illinois.
- JPMorgan Chase & Co. has the most complaints (3,007).
- Most common issue: Managing an account.
15,265 Total checking or savings account complaints
30 Companies involved
12 Distinct issues
Top Companies for Checking or savings account in Illinois
| Company | Complaints | % of Total |
|---|---|---|
| JPMorgan Chase & Co. | 3,007 | 19.7% |
| Bank of America, National Association | 1,626 | 10.7% |
| Citibank, N.A. | 1,062 | 7.0% |
| U.S. Bancorp | 856 | 5.6% |
| Fifth Third Financial Corporation | 703 | 4.6% |
| Chime Financial Inc | 701 | 4.6% |
| Bmo Bank National Association | 665 | 4.4% |
| PNC Bank N.A. | 626 | 4.1% |
| Capital One Financial Corporation | 605 | 4.0% |
| Wells Fargo & Company | 605 | 4.0% |
| Navy Federal Credit Union | 585 | 3.8% |
| Huntington National Bank, the | 510 | 3.3% |
| Block, Inc. | 304 | 2.0% |
| Tcf National Bank | 236 | 1.5% |
| Ally Financial Inc. | 186 | 1.2% |
| SoFi Technologies, Inc. | 186 | 1.2% |
| United Services Automobile Association | 156 | 1.0% |
| Paypal Holdings, Inc | 145 | 0.9% |
| Regions Financial Corporation | 115 | 0.8% |
| Old National Bancorp | 106 | 0.7% |
Common Issues
How Companies Respond
Breakdown of how companies respond to checking or savings account complaints from Illinois.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 11,916 | 78.1% |
| Closed with monetary relief | 2,380 | 15.6% |
| Closed with non-monetary relief | 843 | 5.5% |
| In progress | 114 | 0.7% |
| Untimely response | 12 | 0.1% |
Frequently Asked Questions
-
How many Checking or savings account complaints have been filed in Illinois?
15,265 complaints about checking or savings account have been filed from Illinois.
-
Which company gets the most checking or savings account complaints in Illinois?
JPMorgan Chase & Co. leads with 3,007 checking or savings account complaints in Illinois.
-
What is the most common issue with checking or savings account in Illinois?
The most frequently reported issue is Managing an account with 8,648 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.