Student loan Complaints in Iowa
Iowa consumers have filed 822 complaints about student loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 822 student loan complaints from Iowa.
- Navient Solutions, LLC. has the most complaints (163).
- Most common issue: Dealing with your lender or servicer.
822 Total student loan complaints
30 Companies involved
13 Distinct issues
Top Companies for Student loan in Iowa
| Company | Complaints | % of Total |
|---|---|---|
| Navient Solutions, LLC. | 163 | 19.8% |
| Mohela | 158 | 19.2% |
| Aes/pheaa | 88 | 10.7% |
| Nelnet, Inc. | 82 | 10.0% |
| EdFinancial Services | 52 | 6.3% |
| Iowa Student Loan Liquidity Corporation | 50 | 6.1% |
| Maximus Federal Services, Inc. | 37 | 4.5% |
| Wells Fargo & Company | 34 | 4.1% |
| Slm Corporation | 20 | 2.4% |
| Servicer under contract with Federal Student Aid | 19 | 2.3% |
| Great Lakes | 12 | 1.5% |
| ACS Education Services | 8 | 1.0% |
| Discover Bank | 7 | 0.9% |
| Transworld Systems Inc. | 7 | 0.9% |
| Climb Credit Inc. | 5 | 0.6% |
| Genesis Lending | 5 | 0.6% |
| Citibank, N.A. | 4 | 0.5% |
| Heartland Payment Systems Inc. | 4 | 0.5% |
| JPMorgan Chase & Co. | 4 | 0.5% |
| Ameritech Financial | 3 | 0.4% |
Common Issues
How Companies Respond
Breakdown of how companies respond to student loan complaints from Iowa.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 705 | 85.8% |
| Untimely response | 59 | 7.2% |
| Closed with non-monetary relief | 34 | 4.1% |
| Closed with monetary relief | 14 | 1.7% |
| Closed | 3 | 0.4% |
| Closed without relief | 3 | 0.4% |
| In progress | 3 | 0.4% |
| Closed with relief | 1 | 0.1% |
Frequently Asked Questions
-
How many Student loan complaints have been filed in Iowa?
822 complaints about student loan have been filed from Iowa.
-
Which company gets the most student loan complaints in Iowa?
Navient Solutions, LLC. leads with 163 student loan complaints in Iowa.
-
What is the most common issue with student loan in Iowa?
The most frequently reported issue is Dealing with your lender or servicer with 447 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.