Credit card Complaints in New Jersey
New Jersey consumers have filed 11,929 complaints about credit card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 11,929 credit card complaints from New Jersey.
- Citibank, N.A. has the most complaints (1,687).
- Most common issue: Problem with a purchase shown on your statement.
11,929 Total credit card complaints
30 Companies involved
20 Distinct issues
Top Companies for Credit card in New Jersey
| Company | Complaints | % of Total |
|---|---|---|
| Citibank, N.A. | 1,687 | 14.1% |
| Capital One Financial Corporation | 1,501 | 12.6% |
| JPMorgan Chase & Co. | 1,244 | 10.4% |
| Synchrony Financial | 1,069 | 9.0% |
| Bank of America, National Association | 881 | 7.4% |
| American Express Company | 847 | 7.1% |
| Wells Fargo & Company | 521 | 4.4% |
| Discover Bank | 444 | 3.7% |
| Barclays Bank Delaware | 372 | 3.1% |
| TD Bank US Holding Company | 364 | 3.1% |
| Bread Financial Holdings, Inc. | 351 | 2.9% |
| Experian Information Solutions Inc. | 327 | 2.7% |
| TransUnion Intermediate Holdings, Inc. | 315 | 2.6% |
| Equifax, Inc. | 309 | 2.6% |
| Goldman Sachs Bank USA | 274 | 2.3% |
| U.S. Bancorp | 165 | 1.4% |
| Navy Federal Credit Union | 86 | 0.7% |
| PNC Bank N.A. | 86 | 0.7% |
| CLGF Holdco 1, LLC | 71 | 0.6% |
| Paypal Holdings, Inc | 63 | 0.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit card complaints from New Jersey.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 7,633 | 64% |
| Closed with monetary relief | 2,113 | 17.7% |
| Closed with non-monetary relief | 1,706 | 14.3% |
| Closed without relief | 176 | 1.5% |
| In progress | 155 | 1.3% |
| Closed with relief | 101 | 0.8% |
| Closed | 38 | 0.3% |
| Untimely response | 7 | 0.1% |
Frequently Asked Questions
-
How many Credit card complaints have been filed in New Jersey?
11,929 complaints about credit card have been filed from New Jersey.
-
Which company gets the most credit card complaints in New Jersey?
Citibank, N.A. leads with 1,687 credit card complaints in New Jersey.
-
What is the most common issue with credit card in New Jersey?
The most frequently reported issue is Problem with a purchase shown on your statement with 2,186 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.