Credit card or prepaid card Complaints in North Carolina
North Carolina consumers have filed 5,429 complaints about credit card or prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 5,429 credit card or prepaid card complaints from North Carolina.
- Capital One Financial Corporation has the most complaints (667).
- Most common issue: Problem with a purchase shown on your statement.
5,429 Total credit card or prepaid card complaints
30 Companies involved
20 Distinct issues
Top Companies for Credit card or prepaid card in North Carolina
| Company | Complaints | % of Total |
|---|---|---|
| Capital One Financial Corporation | 667 | 12.3% |
| Citibank, N.A. | 631 | 11.6% |
| Synchrony Financial | 570 | 10.5% |
| Bank of America, National Association | 379 | 7.0% |
| Bread Financial Holdings, Inc. | 371 | 6.8% |
| JPMorgan Chase & Co. | 369 | 6.8% |
| American Express Company | 341 | 6.3% |
| Barclays Bank Delaware | 246 | 4.5% |
| Discover Bank | 221 | 4.1% |
| Wells Fargo & Company | 217 | 4.0% |
| U.S. Bancorp | 100 | 1.8% |
| TD Bank US Holding Company | 90 | 1.7% |
| Goldman Sachs Bank USA | 73 | 1.3% |
| Navy Federal Credit Union | 66 | 1.2% |
| Truist Financial Corporation | 65 | 1.2% |
| United Services Automobile Association | 65 | 1.2% |
| Comerica | 61 | 1.1% |
| Netspend Corporation | 56 | 1.0% |
| Experian Information Solutions Inc. | 50 | 0.9% |
| TransUnion Intermediate Holdings, Inc. | 45 | 0.8% |
Common Issues
How Companies Respond
Breakdown of how companies respond to credit card or prepaid card complaints from North Carolina.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 3,806 | 70.1% |
| Closed with monetary relief | 975 | 18% |
| Closed with non-monetary relief | 645 | 11.9% |
| Untimely response | 3 | 0.1% |
Frequently Asked Questions
-
How many Credit card or prepaid card complaints have been filed in North Carolina?
5,429 complaints about credit card or prepaid card have been filed from North Carolina.
-
Which company gets the most credit card or prepaid card complaints in North Carolina?
Capital One Financial Corporation leads with 667 credit card or prepaid card complaints in North Carolina.
-
What is the most common issue with credit card or prepaid card in North Carolina?
The most frequently reported issue is Problem with a purchase shown on your statement with 1,274 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.